{"id":14087,"date":"2024-10-08T11:40:46","date_gmt":"2024-10-08T03:40:46","guid":{"rendered":"https:\/\/support.idax.exchange\/?post_type=docs&#038;p=14087"},"modified":"2025-01-16T17:29:06","modified_gmt":"2025-01-16T09:29:06","password":"","slug":"change-mail","status":"publish","type":"docs","link":"https:\/\/primary-tnng-production.up.railway.app\/mn\/docs\/change-mail\/","title":{"rendered":"How to change your e-mail?"},"content":{"rendered":"<p class=\"w-full mx-auto decoration-primary\/6 max-w-3xl page-api-block:ml-0\">After logging in, you need to: Click on <a class=\"underline underline-offset-2 text-primary hover:text-primary-700 transition-colors \" href=\"https:\/\/www.idax.exchange\/profile\/account-security\">[Profile icon]<\/a><\/p>\n<p class=\"w-full mx-auto decoration-primary\/6 max-w-3xl page-api-block:ml-0\">Then under <strong class=\"font-bold\">[Account &amp; security]<\/strong> &#8211; Click <strong class=\"font-bold\">[Change]<\/strong> next to <strong>[Email address]<\/strong>.<\/p>\n<div class=\"w-full mx-auto decoration-primary\/6 max-w-3xl page-api-block:ml-0 flex flex-row gap-3 justify-center\">\n<div class=\"relative overflow-hidden rounded straight-corners:rounded-none after:block after:absolute after:-inset-[0] after:border-dark\/2 after:border after:rounded straight-corners:after:rounded-none dark:after:border-light\/1 dark:after:mix-blend-plus-lighter after:pointer-events-none w-fit\"><img decoding=\"async\" class=\"alignnone wp-image-14044 size-full\" src=\"http:\/\/support.idax.exchange\/wp-content\/uploads\/2024\/09\/Frame-2019-1.png\" alt=\"\" width=\"1896\" height=\"923\" srcset=\"https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/09\/Frame-2019-1.png 1896w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/09\/Frame-2019-1-300x146.png 300w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/09\/Frame-2019-1-1024x498.png 1024w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/09\/Frame-2019-1-18x9.png 18w\" sizes=\"(max-width: 1896px) 100vw, 1896px\" \/><\/div>\n<div><img decoding=\"async\" class=\"alignnone wp-image-14092 size-full\" src=\"http:\/\/support.idax.exchange\/wp-content\/uploads\/2024\/10\/Frame-2046-3.png\" alt=\"\" width=\"1896\" height=\"923\" srcset=\"https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-3.png 1896w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-3-300x146.png 300w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-3-1024x498.png 1024w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-3-18x9.png 18w\" sizes=\"(max-width: 1896px) 100vw, 1896px\" \/><\/div>\n<div class=\"relative overflow-hidden rounded straight-corners:rounded-none after:block after:absolute after:-inset-[0] after:border-dark\/2 after:border after:rounded straight-corners:after:rounded-none dark:after:border-light\/1 dark:after:mix-blend-plus-lighter after:pointer-events-none w-fit\" style=\"padding-left: 40px;\"><span style=\"color: rgb(49 45 28\/var(--tw-text-opacity)); font-size: 0.875rem;\">Note: To change your registered email address, you must have enabled Google Authentication and SMS Authentication (2FA). Please note that after changing your email address, withdrawals from your account will be disabled for 48 hours for security reasons.<\/span><\/div>\n<\/div>\n<ol>\n<li class=\"bullet ListItem_olListItemBullet__9X19L text-base\" data-value=\"1\">You need to verify your original email address. Click <strong class=\"font-bold\">[Click to send]<\/strong> and enter the code sent to your email.<\/li>\n<li class=\"bullet ListItem_olListItemBullet__9X19L text-base\" data-value=\"1\">Enter the new email address and click <strong class=\"font-bold\">[Click to send]<\/strong> to verify your email and enter the code sent to your email.<\/li>\n<li class=\"bullet ListItem_olListItemBullet__9X19L text-base\" data-value=\"1\">Enter the mobile number used for your 2FA and click <strong class=\"font-bold\">[Click to send]<\/strong> and enter the code sent to your mobile.<\/li>\n<li class=\"bullet ListItem_olListItemBullet__9X19L text-base\" data-value=\"1\">Enter the Google Authenticator code.<\/li>\n<li class=\"bullet ListItem_olListItemBullet__9X19L text-base\" data-value=\"1\">Click on <strong class=\"font-bold\">[Change]<\/strong><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<div class=\"w-full mx-auto decoration-primary\/6 max-w-3xl page-api-block:ml-0 flex flex-row gap-3 justify-center\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-14090 size-full\" src=\"http:\/\/support.idax.exchange\/wp-content\/uploads\/2024\/10\/Frame-2046-1.png\" alt=\"\" width=\"1896\" height=\"923\" srcset=\"https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-1.png 1896w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-1-300x146.png 300w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-1-1024x498.png 1024w, https:\/\/primary-tnng-production.up.railway.app\/wp-content\/uploads\/2024\/10\/Frame-2046-1-18x9.png 18w\" sizes=\"(max-width: 1896px) 100vw, 1896px\" \/><\/p>\n<p class=\"w-full mx-auto decoration-primary\/6 max-w-3xl page-api-block:ml-0\">Your email is successfully changed. Please sign in with the new email address.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After logging in, you need to: Click on [Profile icon] Then under [Account &amp; security] &#8211; Click [Change] next to [Email address]. Note: To change your registered email address, you must have enabled Google Authentication and SMS Authentication (2FA). Please note that after changing your email address, withdrawals from your account will be disabled for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[103],"doc_tag":[],"class_list":["post-14087","docs","type-docs","status-publish","hentry","doc_category-account-security"],"year_month":"2026-04","word_count":144,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"idax","author_nicename":"user","author_url":"https:\/\/primary-tnng-production.up.railway.app\/mn\/author\/user\/"},"doc_category_info":[{"term_name":"Account security","term_url":"https:\/\/primary-tnng-production.up.railway.app\/mn\/docs-category\/account-security\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/docs\/14087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/comments?post=14087"}],"version-history":[{"count":1,"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/docs\/14087\/revisions"}],"predecessor-version":[{"id":14093,"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/docs\/14087\/revisions\/14093"}],"wp:attachment":[{"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/media?parent=14087"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/doc_category?post=14087"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/primary-tnng-production.up.railway.app\/mn\/wp-json\/wp\/v2\/doc_tag?post=14087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}